Privacy Policy
Last updated: April 10, 2025
Introduction
At Nexy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or utilize our charging station services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We collect information that you provide directly to us, as well as information that we automatically collect when you use our services.
Information You Provide to Us
When you register for an account, use our services, or communicate with us, you may provide us with:
- Personal information (such as name, email address, phone number)
- Payment information (such as credit card details)
- Account credentials
- Communications with us
- Feedback and reviews
Information We Automatically Collect
When you use our services, we automatically collect:
- Device information (such as device type, operating system, browser type)
- Log data (such as IP address, access times, pages viewed)
- Location information (if you enable location services)
- Usage data (such as how you interact with our services)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, and events
- Monitor and analyze trends and usage
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience
We may also use your information for other purposes with your consent.
Sharing Your Information
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.
- Business Transfers: We may share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect the rights, property, and safety of Nexy, our users, or others.
We do not sell your personal information to third parties.
Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
We use cookies for the following purposes:
- To keep you signed in
- To understand how you use our services
- To remember your preferences
- To improve your experience
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to object to processing of your information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact us.